Is Folderr Free?

Yes - Folderr is free for the majority of our users!
We have PLUS plan for our advanced users that costs 9.99 a month.

To go beyond generative AI chat with your data and build agents, this has seperate pricing. Reach out to learn more.

What is a GPT Agent or an AI Assistant?

GPT, short for "Generative Predictive Text," functions as highly intelligent chatbots.
Using Folderr, the process of training your chatbot is remarkably straightforward—just upload the necessary files and click "train."
That's all it takes!

Seamlessly connect your GPTs to Slack or make them accessible through a custom URL for widespread use.

Additionally, by sharing the GPT document folder with others, you can collectively enhance its training.
However, this is just the initial phase. As you delve into training your own GPTs, they develop a unique character, taking on a life of their own. The real intrigue arises when you leverage them for practical purposes.
In 2024 we are poised to unveil an integration library that empowers GPTs to take actionable steps, transforming them from mere responders to capable tools for automating tasks.
This marks an exciting evolution in the capabilities of GPT technology, offering a glimpse into the future of intelligent automation.

What document types are supported? 

Folderr can train on the following types of data:

- Text formats: PDFs, text files, emails, chat logs, websites
- Code formats: Python, JavaScript, Java, C++, SQL, HTML
- Multimedia formats: Images, videos, audio files
- Structured formats: CSV files, JSON files, XML files

Through the combination of multiple AI abstraction layers (OpenAI, LLama, and Bard) and the use of OCR (optical character recognition), folderr can see and understand nearly any type of data uploaded into the app

Can I download all of my data?

Note: Downloading data must be done from the web - not the mobile app.

To download all of your data, click on the Asset tab on the left hand side of the screen. 

Next, click on the [...] icon in the top right of your asset folder.
Then click [download].
This process will zip all files, folders, images, documents, receipts, tasks, as well as your notes. DON'T LEAVE US!!!!!! But if you want to, you can and we make it seamless.

How Secure is my data? 

Application Design:
Users access their private and secure Folderr account with a mobile, tablet, or desktop device. No data is stored locally on any device as it is all stored in our secure hosted environment.

Application: Encryption in TransitEvery page within the entire Folderr application encrypts the data as it moves between your device and our hosted environment.
Folderr uses TLS 1.2 / SSL SHA256 bit transport encryption.

Data: Encryption at Rest. All customer data, including photos, documents, video, and data fields, are encrypted when they are saved to storage.

Physical Data Centers: Folderr uses Amazon AWS as cloud hosting infrastructure provider. AWS is the world’s leading cloud provider and implements leading-edge physical, logical, and process controls.

User Authentication: Users are required to enter a unique username and password to access their account. Two-Factor Authentication (2FA) is an option available to each user for additional levels of security.

Password Policy: User passwords are required to be eight characters or longer and must contain 3 of the following 4 character types: Upper case letters, lower case letters, numbers, or special characters.

Data Backups: Folderr is configured for ongoing real-time backups of customer data in multiple physical data centers. In addition, each user can export their data to local zip files.

Ongoing Security Process: Folderr has implemented various best practice security processes including intrusion detection, patch management, and restrictions on data access to only authorized personnel.

Are you going to sell my data?

As a US-based company, your privacy is our top priority.

We're committed to placing our customers' interests above profits.

Unlike some other companies, we don't sell your data, nor do we use it to advertise to you.

Did you know that services like Dropbox, Google Drive, and Gmail scan your data to serve you targeted ads? It may sound unbelievable, but it's true. However, you don't have to worry about that with us. We don't engage in any of those practices.

Rest assured that when you entrust us with your information, it remains secure and confidential. We take our responsibility seriously and strive to earn and maintain your trust every day.

How do I get in touch with you? 

We value your feedback and encourage you to reach out to us.

Drop us a line at
hello@folderr.com to let us know about any bugs you've encountered or any product suggestions you have.
As a token of our appreciation, we may even send you a $25 gift card for your contribution.

We believe that your feedback is crucial to improving our products and services, and we're committed to listening to our customers' needs. So don't hesitate to get in touch - we'd love to hear from you!